FAQ

Why Choose AQBO?

Australian Quality Blinds Online is an online supplier of high-end vertical and roller blinds, all Australian-made, using the highest quality blinds components and fabrics sourced from Australia, Germany, USA, Italy, Israel and Poland.

Installing our blinds is easy, even for beginners, and we aim at saving you both time and money, by offering an easy and affordable online shopping experience. Our products are exactly made to measure, and are 100% Australian made in Brisbane - We do not import anything. Since 1992 we have been in the industry, and customer satisfaction is our top priority.

Where do our blinds come from?

All our products are 100% made in Brisbane. They are manufactured using the latest technology and the most durable blinds componentry available. For this reason, our blinds usually last for decades if properly taken care of and maintained. We still have customers from nearly 30 years ago who come in and complement us on our blinds' durability.

What is the Warranty of our products?

We offer a 5 year warranty for both our Series III Vertical blinds and our Series II Roller Blinds. For more information, please see our product warranty section here.

How long do orders take?

Usually up to 14 working days. All orders are usually manufactured within 9-14 business days, and dispatched to you upon completion.

Can I make changes to my order?

Sometimes. We usually process orders into manufacturing within 24 hours. If you must make changes to orders, please contact us immediately.

I have received damaged or incorrect goods

In the unfortunate event that you have received incorrect goods or missing parts, we will re-send them to you immediately at no extra cost. We try as much as possible to package the blinds safely for transit, however our Couriers are external to our business operations and we cannot take responsibility for their handling.

Can I have Samples sent to me?

Definitely! Better yet... order our DIY Starter kit, completely free. It includes everything you need to get started, including: swatch book, installation manual, product brochures and more.

Follow this link to order a FREE DIY KIT